Chris Anders - Internet Strategy Consultant

Internet Strategy & Internet Marketing Strategy Development for Corporates, Charities and Small Business

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Introducing Event Tracking in Google Analytics

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Event Tracking is a relatively new feature in Google Analytics.   Analytics data is typically page based - when a visitor downloads a page from your site it counts as a page view.  With the growth of web 2.0, online video and interactive Flash tools however page views often no longer fully capture a visitors interaction with your site.

For example, if you have an embedded video and a user clicks "Play" simply monitoring page views would fail to show how many visitors go on to play the video and how many watch it to the end.

This is where Google Analytics Event tracking code comes in.  By adding a small amount of Javascript code to the button or trigger for the event you can then monitor in detail how visitors interact with specific features on your site.

One impact of adding event tracking may be that you notice a drop in your bounce rate.  Visitors to a page for example who opt to play an embedded video are considered to have had further interaction with your site and thus even if they only look at one page they would not be considered to have bounced.

It is not currently possible to view events as website goals but this may well be added to Analytics in the future.  Use of Google Analytics Custom Reporting tools however can provide useful insight in combination with event tracking data.

 

Using Google Analytics benchmarking data

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If you are managing a website as well as analysing your performance over time it is also extremely helpful to know how your site is performing compared to competitor sites.  Google Analytics provides a useful way to review your performance via its benchmarking report.

To view benchmarking data you must have signed up to share data with Google - either when you set up Analytics on your site or subsequently via amending your profile.

To view benchmarking data, click onto "Visitors" in the left hand menu of your Google Analytics report and then click onto "benchmarking".

Based upon the amount of traffic you receive Google will categorise your site as either "small", "medium" or "large".  By default when you click onto "benchmarking" you will be shown a series of reports comparing your site performance to the overall average of sites of a similar size.  As patterns of traffic can vary considerably across sectors, for a better comparison it is recommended that you select sites within your industry sector for comparison.  To do so click onto the "Open Category List" and drill down to select your industry - for example charities appear under "Lifestyles / Charitable and Non Profits".

Last Updated on Monday, 18 January 2010 13:18
 
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